Privacy Policy
Da Ka (DK) Pte Ltd (“Company,” “we,” “us,” or “our”) is committed to safeguarding the personal data of individuals in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”). This Privacy Policy sets out the basis on which we collect, use, disclose, and process your personal data when you access or use our services through the Da Ka (DK) mobile application and the website located at https://www.daka.sg. By continuing to access or use our services, you signify your consent to the data practices described herein.
We may collect personal data from you either directly or automatically during your use of our services. The personal data you provide to us may include your full name, email address, mobile number, postal code, account login credentials, and any feedback or queries submitted through the application or website. If you are an employer, we may also collect your company name, Unique Entity Number (UEN), ACRA business profile, and any relevant business licences (e.g., Singapore Food Agency (SFA) licence).
We may also collect certain data automatically through your use of our platform, including but not limited to device information (such as model, operating system, and language settings), IP address, browser type, application usage statistics, crash logs, error reports, and geolocation data where permission has been granted. We do not collect sensitive personal data (such as NRIC numbers, health records, religious beliefs, or biometric data) unless required for verification purposes and with your explicit consent.
Your personal data may be collected, used, and disclosed for the following purposes: to create, manage, and administer your account; to verify your identity and the legitimacy of employers; to operate, maintain, and improve our platform’s functionality; to provide customer service; to send service-related notifications; to analyse user activity and app performance; to comply with legal obligations; to prevent and investigate fraud, misuse, or violations of our platform; to notify you of updates to our Terms and Conditions or Privacy Policy; for marketing or promotional purposes with your consent; and to maintain necessary logs and records for legal and audit purposes.
We may disclose your personal data to third parties only where necessary and in accordance with the PDPA. Such parties include our employees, authorised contractors, third-party service providers (including providers of hosting, analytics, cloud storage, and payment processing), legal or regulatory authorities (where required by applicable law), professional advisers, and any relevant parties in connection with a business transfer (such as a merger or acquisition). We do not sell or rent your personal data to third parties.
All payments for services rendered, including job posting packages and subscriptions, are conducted through PayNow, a secure funds transfer system regulated by the Monetary Authority of Singapore. We do not collect or store your credit card or bank account details. Users are responsible for ensuring the accuracy of all payment instructions. Records of transactions may be retained in accordance with applicable legal and financial obligations.
We shall retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as may be required under applicable laws and regulations. This includes periods of account activity, compliance and audit requirements, and applicable statutory retention obligations. Upon the expiry of such periods, or when retention is no longer necessary, your personal data shall be securely deleted or anonymised.
We implement reasonable administrative, technical, and physical security measures to protect your personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks. These measures include HTTPS encryption, secured servers, restricted internal access, and periodic system audits. While we strive to adopt best practices in safeguarding data, no system can guarantee absolute security.
Your personal data may be transferred to and stored on servers located outside of Singapore in jurisdictions that provide data protection standards comparable to those under the Personal Data Protection Act 2012 (PDPA). These servers are operated by third-party service providers who adhere to strict information security standards and are contractually bound to ensure that your personal data is protected at all times.
In compliance with Singapore’s Transfer Limitation Obligation under the PDPA, we take reasonable steps to ensure that any overseas recipient is subject to legally enforceable obligations and data protection measures that provide a standard of protection that is at least comparable to the PDPA. These safeguards include the service provider’s documented security measures, privacy frameworks, and internationally recognized certifications (e.g., ISO/IEC 27001).
By continuing to use our services, you consent to the transfer, processing, and storage of your personal data outside Singapore. We remain committed to protecting your personal data and ensuring its security in accordance with this Privacy Policy and all applicable laws.
You are responsible for ensuring that all personal data submitted to us is accurate, complete, and up to date. If you believe that any personal data we hold about you is inaccurate, incomplete, or outdated, you may request a correction by contacting our Data Protection Officer at support@daka.sg. We will process correction requests in accordance with Section 22 of the Personal Data Protection Act 2012 (PDPA).
Under the Personal Data Protection Act 2012 (PDPA), you have the right to access, correct, and manage your personal data held by us. You may request access to the personal data we hold about you or information on how we use or disclose your data. You may also request a correction if you believe the data is inaccurate or incomplete. Such requests must be submitted in writing or via email to our Data Protection Officer at the contact details provided below.
We will respond to your access or correction request as soon as reasonably possible. If we are unable to do so within thirty (30) calendar days, we will notify you in writing within that time and provide an estimated timeframe for our response. Where we are unable to provide access or make a correction, we will generally explain the reasons, unless we are not required to do so under the PDPA. A reasonable fee may be charged for access requests; if so, we will inform you of the fee before processing your request. Please note that we may provide only the personal data contained in the requested documents, not the documents themselves, and may simply confirm what personal data we have on record if it forms a negligible part of a larger document.
We rely on you (or your authorised representative) to ensure that the personal data provided to us is current, complete, and accurate. Please promptly inform our Data Protection Officer of any updates or changes in writing or via email.
You also have the right to withdraw your consent to our collection, use, or disclosure of your personal data. Consent remains valid until you notify us in writing of your intention to withdraw. Upon receiving your request, we may require a reasonable period to process the withdrawal, depending on its complexity and its impact on our relationship with you. We will generally process such requests within thirty (30) calendar days. Once your withdrawal is processed, we will inform you of the consequences, which may include our inability to proceed with certain transactions or services. If you choose to cancel your withdrawal, please inform us in writing as well.
Please note that the withdrawal of consent does not affect our right to continue collecting, using, or disclosing your personal data without consent where this is permitted or required under applicable laws. You may also request to withdraw consent for specific uses of your personal data, subject to any legal or contractual obligations.
Our platform currently does not support in-app account deletion. If you wish to delete your account or withdraw your consent to our collection, use, or disclosure of your personal data, you may do so by submitting a written request to support@daka.sg. We will process your request within 30 calendar days, subject to verification of your identity and any applicable legal, regulatory, or operational retention requirements. Upon successful completion, your account and associated personal data will be permanently deleted, unless retention is required under applicable laws.
We use cookies and similar tracking technologies to improve user experience, enhance performance, and support essential platform functionality. These may include session cookies, persistent cookies, preference settings, and analytical tools such as Google Analytics and Firebase.
By using our platform, you consent to the deployment of such technologies, subject to your browser or device settings. You may choose to disable cookies through your browser settings; however, doing so may affect the availability and functionality of certain features. Third-party services may also use tracking technologies in accordance with their respective privacy policies.
The Da Ka (DK) application does not include in-app messaging or chat features. All communication between job seekers and employers takes place externally, via the contact details (e.g., phone numbers or email addresses) included in job listings. We do not monitor or facilitate these interactions and disclaim any responsibility for communications that occur outside our platform. Users are encouraged to exercise caution and maintain professionalism at all times.
Our platform is intended for use by individuals aged 18 and above (or the legal age of majority in the relevant jurisdiction). We do not knowingly collect, use, or disclose personal data of individuals under this age. If we become aware that personal data from a minor has been inadvertently collected, we will promptly delete it in accordance with our internal procedures.
We may amend this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. When such updates occur, we will revise the “Effective Date” accordingly. Where material changes are made, users may be notified via email or in-app notifications. We recommend reviewing this Privacy Policy periodically to stay informed of how we manage your personal data.
For questions, concerns, or requests related to this Privacy Policy or our data protection practices, you may contact our Data Protection Officer at:
Name: Mr James Tay
Email: support@daka.sg
In the event of a data breach that is likely to cause significant harm or impact to individuals, we will notify the affected users and the Personal Data Protection Commission (PDPC) in accordance with our obligations under the PDPA. Notifications will include relevant information such as the nature of the breach, types of data affected, and remedial steps taken to mitigate the risks.
We engage reputable third-party service providers to support our platform’s operations, such as cloud infrastructure, analytics, and security services. These providers include:
• Cloud hosting and server management
• Google Firebase (infrastructure support)
• Google Analytics (usage analytics)
• Cloudflare (security and performance optimization)
All third-party providers are contractually bound to adhere to data protection obligations that are substantially similar to those required under the PDPA. We ensure that your data is processed and protected in accordance with industry best practices.
To maintain trust and authenticity in our job listings, we collect and review business documents such as ACRA business profiles, UENs, and relevant licences from employers. These documents are used strictly for internal verification and are not disclosed to the public or other users. This helps safeguard the legitimacy of job opportunities on our platform.
We are committed to promoting a safe and trusted environment. However, users should be alert to potential job scams or impersonation attempts. Malicious actors may misuse public contact details or craft deceptive listings.
To protect yourself:
• Do not pay for job applications, interviews, training, or equipment.
• Do not share sensitive information like NRIC numbers, bank details, or login credentials.
• Verify job offers that seem unusually attractive or urgent.
• Communicate only through the verified contact information in job listings.
• Report suspicious activity to support@daka.sg.
Although we take reasonable steps to validate job listings, we cannot guarantee the authenticity of interactions outside our platform. Your vigilance is key to maintaining the integrity and safety of our user community.
Last Updated: 29 July 2025